FAQ

Do you offer free shipping?
Yes, we offer free shipping on all orders within Australia.

Can I cancel my order?
Yes, you can cancel your order by emailing info@sydneyambrose.com as soon as possible.

What should I do if I receive a damaged or incorrect item?
If you receive an incorrect or damaged item, we sincerely apologise. Please email photos of the issue to info@sydneyambrose.com, and we will promptly resolve it by sending you the correct item.

Is return shipping free?
No, customers are responsible for return shipping costs unless the item is faulty or incorrect under Australian Consumer Law.

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Have questions? Get in touch with us!

Customer Services Hours:
Monday to Friday: 9:00 - 17:00

Email: info@sydneyambrose.com

Company Name: Sydneyambrose